Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. our stage is to promote your restaurant and possibilities of what can be ordered, while we most go out and eat somewhere else in the evenings:-), A.s Upon request, a child below 12 years can sleep in your room for no charge. Business - 14/02/2020 Neil.m Couples - 21/08/2020 Confirmed reviews ALL, Fab service by receptionist - moved us to a room with airco when we asked for a fan - really friendly welcome all the time and always asking if there was anything she could do for us, David C. Couples - 18/08/2020 Confirmed reviews ALL. Sincerely, Tom P. TRÃBS Direktor / General Manager Mercure Hotel Köln City Friesenstrasse ________________________________________ Friesenstrasse 44-48 50670 Köln Deutschland ________________________________________ T +49 (221) 1614-0 F +4⦠E-mail : h5⦠mercure.com accorhotels.com, Dear Breno Beltrao De S., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. Confirmed reviews ALL. It is always a pleasure to receive positive feedback. I will share your comments with our team. Some of the These rooms are located in the hotel's courtyard. Your comments are a great help to improve our service and quality and meet our customersâ expectations. Three remarks: perhaps the hotel can be renovated to give fresh look, parking fee per night can be a bit cheaper, and room service need to carefully check the toilet if there is enough tissue paper and hygienic plastic bags. Business - 12/02/2020 We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. One child up to age 12 can also stay in your room free of charge. The restaurant serves local cuisine. General Manager, Dear Mr. p., The staff were extremely polite and efficient - nothing was a problem. Sincerely, Where is Mercure Hotel Köln West located? Marc Flasche General Manager, Dear Mr. B., The street is very noisy and during a very hot summer week it did mean to a certain extent choosing the lesser of two evils, heat or noise. My wife and I found the hotel to be exceptionally clean and well looked after. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. im kompletten Hotel Wenn Sie für Ihren Aufenthalt in Köln ein zentral und dennoch ruhig gelegenes Hotel suchen, sind Sie im Mercure Hotel Köln Belfortstraße genau richtig: Das 4-Sterne-Hotel nahe Rhein und Dom erwartet Sie in 128 Zimmern und Suiten mit modernem Komfort und persönlicher Atmosphäre. We received your comments regarding your stay at our hotel and appreciate the time you have taken to write us. One of the pillows in our room was really smelly, which is really bad. View deals for Mercure Hotel Köln West, including fully refundable rates with free cancellation. General Manager, Dear Mrs. M., It is always a pleasure to receive positive feedback. I will share your comments with our team. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The venue is situated 10 km from Cologne city center and 10 km from Cologne/bonn airport. Mercure Hotel Köln West is located at Horbeller Str.1 in Lindenthal, 4.5 miles from the center of Cologne. Well located, good stay with good amenities. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Near Cologne Cathedral. M. Cologne cathedral and the main train station are easy to reach on foot, as are the numerous museums and shopping streets of the Rhine metropolis. Street a bit busy but didn't bother at all (and I had a room facing the street). 199 Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our Mercure Hotel Köln City FriesenstraÃe excists for more than 30 now in the heart of cologne and we hope to they as professional and friendly for much longer as well to welcome you back again. I will share your comments with our team. With kind regards I would have expected more supervision that everyone use the station because I noticed several times that people just walk by. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Due to the current situation, we have decided to temporarily suspend the operations of our hotel. Mr R. G. Sie haben sich die Zeit genommen, um uns über Ihren Aufenthalt in unserem Hotel zu berichten und dafür danken wir Ihnen, denn Ihre Ausführungen sind für uns sehr wichtig in unserem Bestreben, Ihren Erwartungen und Wünschen zu entsprechen. Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels. Marc Flasche My stay was good only disappointed I didnt receive my Accor points. Overall the staying at hotel Mercure was ok . With kind regards Confirmed reviews ALL, We have been using your Mercure Hotel in Severinsstrasse 199, Cologne in about 15 - 20 years and Sincerely, Lovely hotel not far from the river which is a beautiful place to enjoy an evening of food and drink. All staff were friendly, helpful and professional. Mercure Hotel Severinshof Köln City The rooms were standard. The ALLSAFE label stands for our new, enhanced cleanliness protocols & standards & ensures that they are adhered to in this hotel. Shame the spa area was closed but due to the situation rather than the hotel. Thank you very much for your loyalty and for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Guests can surf the web using the complimentary wired and wireless Internet access. With kind regards Your comments are a great help to improve our service and quality and meet our customersâ expectations. Facilities a bit old and worn out but otherwise clean and comfortable. For the breakfast I was required to fill in my choices the night prior. AccorInvest Germany GmbH Perfect service does not require 8000 characters :-) kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiu uuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu88â¦88â¦88â¦88â¦88â¦88â¦88â¦88â¦88â¦88â¦88â¦88â¦88â¦88â¦88â¦, Anonymous Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels. Business guests enjoy the breakfast. Customer review rating Marc Flasche Well located hotel with clean, spatious rooms, Paul Friends - 09/03/2020 Confirmed reviews ALL. Business - 29/02/2020 Please note the exceptions in certain federal states and that mouth-nose protection must be worn at all times in the public areas of our hotel. This 4-star Mercure Hotel is located in central Cologne, just 250 metres from the Friesenstraße shopping street. I will share your comments with our team. Would happily book again. Einfahrt Tiefgarage: Special mentions to Michael behind the bar, and Maria on reception. A short distance to a bus stop enables you to get to Deutz Technikum Engine Museum in no time. Friends - 28/02/2020 Confirmed reviews ALL, Simon C. Friends - 12/02/2020 Confirmed reviews ALL, Booked this hotel for the secure car parking that it offered for a medium size van. But overall, perfect and very convenient stay! It is ideally located near to good bars and restaurants, and only a 15 stroll to the Cathedral and main station. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. I will share your comments with our team. AccorInvest Germany GmbH EARLY CHECK IN FROM 10AM (Paying) Need access to your room from 10am on the day of arrival? Sincerely, Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. In just a few minutes, you can reach the old town, cathedral, main train station, Lanxess Arena and exhibition center. It is always a pleasure to receive positive feedback. Confirmed reviews ALL. A breakfast is served in the restaurant. View deals for Mercure Hotel Köln West, including fully refundable rates with free cancellation. We very much appreciate your comments regarding your stay at the Mercure Hotel Severinshof Koeln City. Our spacious events area offers conference rooms - some accessible by vehicle - and optional outside spaces, and can be put to many uses. AccorInvest Germany GmbH A varied breakfast buffet is available at the Mercure. Sincerely, Tom P. TRÃBS Direktor / General Manager Mercure Hotel Köln City Friesenstrasse ________________________________________ Friesenstrasse 44-48 50670 Köln Deutschland ________________________________________ T +49 (221) 1614-0 F +4⦠E-mail : h5⦠mercure.com accorhotels.com, Dear Nabaz K., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mercure Hotel Severinshof Köln City Marc Flasche Steve Couples - 29/08/2020 Confirmed reviews ALL. Due to the current legal regulations, the hotels may only be booked for non-tourist guests until further notice. Confirmed reviews ALL, Jos Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests at the venue can enjoy great views. Sincerely, Tom P. TRÃBS Direktor / General Manager Mercure Hotel Köln City Friesenstrasse ________________________________________ Friesenstrasse 44-48 50670 Köln Deutschland ________________________________________ T +49 (221) 1614-0 F +4⦠E-mail : h5⦠mercure.com accorhotels.com, Dear Aryani Sari R., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. AccorInvest Germany GmbH Fine wines are offered in the Vis-à-Vis bar. Cologne’s New Town is home to Mercure Köln Belfortstraße, a hotel that features airport transport and a 24-hour business centre on site. Sincerely, Tom P. TRÃBS Direktor / General Manager Mercure Hotel Köln City Friesenstrasse ________________________________________ Friesenstrasse 44-48 50670 Köln Deutschland ________________________________________ T +49 (221) 1614-0 F +4⦠E-mail : h5⦠mercure.com accorhotels.com, Dear "alcm64", we very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. I will share your comments with our team. 4.5/5 Eat & Drink. Sincerely, Wir freuen uns sehr darüber, dass Sie sich bei uns immer rundherum wohl fühlen und wir Ihr Gastgeber in Köln sein dürfen. Confirmed reviews ALL. Sincerely, Tom P. TRÃBS Direktor / General Manager Mercure Hotel Köln City Friesenstrasse ________________________________________ Friesenstrasse 44-48 50670 Köln Deutschland ________________________________________ T +49 (221) 1614-0 F +4⦠E-mail : h5⦠mercure.com accorhotels.com, Dear Simon C., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. Herzliche GrüÃe Before arrival, you must confirm in writing that your stay is not for touristic purposes. It is always a pleasure to receive positive feedback. In our 4-star Mercure Köln FriesenstraÃe, you can choose from 103 comfortable rooms, some with air conditioning, including 6 suites and 1 room suitable for those with reduced mobility. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Business - 10/02/2020 I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. General Manager, Dear Mrs. d., Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels. Stay over for 1 night on our travel from the U.K. to Bavaria. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Breakfast absurdly expensive, makes no sense. Enjoy our selection of exclusive wines, a coffee that has been freshly prepared to barista standards or your favorite cocktail. It is always a pleasure to receive positive feedback. We are very sorry about our late reply due to the special situation at this time. Confirmed reviews ALL. Very poor the way the long stay is handle by the hotel, Andi Our room was clean and well presented. We wish you a pleasant stay at our 4-star Mercure Hotel Severinshof Köln City: Our 253 air-conditioned rooms, including 16 luxurious suites with a kitchenette, are well-equipped and offer free WIFI. Mercure Hotel Severinshof Köln City Rome2rio is a door-to-door travel information and booking engine, helping you get to and from any location in the world. We checked the situation with your missing points, and could tell you: you booked via HRS a non point sweetable rate. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kleine Spitzengasse Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Confirmed reviews ALL. The rooms are somewhat Spartan, set against the normal level (No room service, no mini bar, no coffeemaker, no hand-soap, etc.). We have intensified hygiene & prevention measures to ensure your safety. Gift shop/newspaper shop (Paying) (Nearby). Cologne Cathedral is less than a mile away. it was nice, the room was cold and it took me sometime to identify the heater. Popular attractions Cologne Cathedral and Cologne Trade Fair Grounds are located nearby. Everything was perfect. Stay in our comfortable 4-star Mercure Hotel Köln West in the west of Cologne. AccorInvest Germany GmbH 8,251 reviews, I can take advantage of the Members' rate, Hotel for travellers looking for local and authentic experiences. We are happy to be back running and hope you are well and we will have the opportunity of welcoming you again soon at our hotel. I will share your comments with our team. AccorInvest Germany GmbH Hrvoje Solo - 12/10/2020 Confirmed reviews ALL, Great location. Itâs a shame to see the hotel so empty of guests so hope it perks up soon! Pleasant stay, clean well presented hotel, lovely room, Polite staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. AccorInvest Germany GmbH Art, culture, history and the Cologne way of life await you around every corner. It is always a pleasure to receive positive feedback. AccorInvest Germany GmbH I cannot fault any aspect of my recent stay. General Manager, Dear Mr. S., Friendly staff, clean, spatious room, nice beds and on walking distance from the area around Rudolfplatz, Ehrenstrasse and the famous Bermuda Dreieck. Finished off with polite and kind staff to help out during the stay. The 4-star-superior Mercure Hotel Köln West has modern rooms with Wi-Fi, satellite TV and desks. Everything about this stay was perfect. AccorInvest Germany GmbH Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. At RELAX - FOOD, DRINKS & YOU, you can eat and drink in a relaxed lounge atmosphere with a large sun terrace. The 4-star Mercure Hotel Severinshof Köln City is right at the heart of the lively metropolis, in the popular Severinsviertel area. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercure Hotel Severinshof Köln City Marc Flasche We very much appreciate your comments regarding your stay at the Mercure Hotel Severinshof Koeln City. Herzliche GrüÃe Armin So alcohol for hands at entrance and demands to wear mask. Sincerely, Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards Confirmed reviews ALL, Very poor based in the fact that I have been 4 weeks in the same room without room service at least once an week. General Manager, Sehr geehrter Herr R., Sincerely, Tom P. TRÃBS Direktor / General Manager #feelwelcome, Dear Venetia L., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. Located in the city centre of Cologne, close to pubs, restaurants, brewhouses, nightclubs... Easy and close access to public transport; covered paid-parking available. Guests can also relax in a sauna. This is why the system didn´t give you this points. AccorInvest Germany GmbH Herzliche GrüÃe Our guests praise the helpful staff and the convenient parking in our reviews. Your comments are a great help to improve our service and quality and meet our customersâ expectations. Sincerely, Tom P. TRÃBS Direktor / General Manager Mercure Hotel Köln City Friesenstrasse ________________________________________ Friesenstrasse 44-48 50670 Köln Deutschland ________________________________________ T +49 (221) 1614-0 F +4⦠E-mail : h5⦠mercure.com accorhotels.com, Dear Cristian C., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. Room ok, not a very comfortable bed. Couples - 03/09/2020 Sincerely, Tom P. TRÃBS Direktor / General Manager Mercure Hotel Köln City Friesenstrasse ________________________________________ Friesenstrasse 44-48 50670 Köln Deutschland ________________________________________ T +49 (221) 1614-0 F +4⦠E-mail : h5⦠mercure.com accorhotels.com, Dear David C., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. B. It is always a pleasure to receive positive feedback. always return to it, that say more than a lot of Words - we are exstremely satified. This is a shame because check-out is supposed to be 12 noon and we were not being informed. I would have expected disinfectant gel on the room but instead it was located in the lift and entry points of the hotel. Confirmed reviews ALL, Extremely friendly, helpful and accommodating staff. Gerard S. Business - 24/01/2020 Confirmed reviews ALL, The stay was good, nice rooms good breakfast, Cristi Business - 20/01/2020 Confirmed reviews ALL, Good customer service at reception Medium experience with room cleaner Excellent breakfast Very good location Out-styled image of the room compared with other Mercure Hotels, Breno S. Solo - 10/01/2020 Confirmed reviews ALL. The hotel … Mercure Hotel Koeln Airport provides a mini bar, a safe box and a work desk in all modern rooms. Marc Flasche 6 minutes' drive to the LANXESS Arena and Koelnmesse exhibition center, 6 conference rooms with cutting-edge technology for meetings and events, Fitness room and sauna for relaxing (closed due to the current situation). Experience the lively city of Cologne. The staffs are more "professional" and live up to the standard & recognition that ACCOR is an International Hotel Chain, not some local domestic or family run hotel chain. However, the bed was very uncomfortable - the worse pillows I've ever had in a hotel. Business - 13/07/2020 Marc Flasche We had a good stay for night to visit the Christmas markets in Koln. Thank you for taking the time to tell us about your experience at the Mercure Hotel Severinshof Koeln City. Christopher P. If there is anything you miss during your next stay, please be so kind and inform our front office staff, they take care about it. Everything was clean&tidy, my only issue was that it was quite noisy outside my window as the tram stop was close by and I could hear them braking every morning. Marc Flasche Your pets are also welcome at Mercure Köln Friesenstrasse. It is always a pleasure to receive positive feedback. WiFi is free, and this hotel also features an indoor pool and a restaurant. of drinks depending on room category). Wir wünschen Ihnen ein schönes Wochenende und freuen uns auf Ihren nächsten Besuch bei uns. Mercure Hotel Severinshof Köln City I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The 4-star Mercure Hotel Severinshof Köln City is right at the heart of the lively metropolis, in the popular Severinsviertel area. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. So perhaps Mercure is the better adress for you and corresponds more to your ideas of a pleasant hotel stay. Mercure Hotel Severinshof Köln City Free minibar in all rooms (nb. AccorInvest Germany GmbH But the room had a cooler as I used to keep my water cool. We received your comments regarding your stay at our hotel and appreciate the time you have taken to write us. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. See 578 traveler reviews, 189 candid photos, and great deals for Mercure Hotel Koeln Belfortstrasse, ranked #82 of 279 hotels in Cologne and rated 3.5 of 5 at Tripadvisor. Sincerely, Tom P. TRÃBS Direktor / General Manager Mercure Hotel Köln City Friesenstrasse ________________________________________ Friesenstrasse 44-48 50670 Köln Deutschland ________________________________________ T +49 (221) 1614-0 F +4⦠E-mail : h5⦠mercure.com accorhotels.com, Dear Gerard S., Thank you for taking the time to tell us about your experience at the Mercure Hotel Koeln City Friesenstrasse. Optic fiber technology provides the highest possible speed of Internet connection. Furniture could use refurbishment... overall ok hotel, Allan L. Friends - 10/10/2020 Confirmed reviews ALL. Your comments are a great help to improve our service and quality and meet our customersâ expectations. Same for the warm dishes, I would have expected made to order. In just a few minutes, you can reach the old town, the famous cathedral, main train station, Lanxess Arena and exhibition center. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
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