Definition. However both quality assurance and quality control can be applied to project management methods, processes and systems. A large number of organizations are hugely investing on quality management professionals in order to ensure the level of quality in projects.
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Quality assurance (QA) is a way of preventing mistakes and defects in manufactured products and avoiding problems when delivering products or services to customers; which ISO 9000 defines as "part of quality management focused on providing confidence that quality requirements will be fulfilled". A broken new feature or a regression in existing behavior puts your reputation on the line. The assurance review teamplate comes pre-populated with 120 ready to use review questions!
Perform Quality Control The perform quality control is a monitoring and controlling process and it looks at specific results to determine if they conform to the quality standards. Quality improvement, quality control, kaizen, valued added management etc – key elements in quality management are gaining grounds in project management these days.
It is focused on preventing problems being passed on to the internal or external customer. People tend to associate quality with particular methods, when they should really be focusing on results. This framework provides all of the tools, templates and guides to implement a project quality assurance process and executive reporting. A ‘quality’ deliverable is one that’s fit for the purpose specified by the customer. According to the American Society for Quality (ASQ), quality assurance is "the planned and systematic activities implemented in a quality system so that quality requirements for a product or service will be fulfilled."
Quality assurance typically focuses on the processes and products within the project team. When asking what is quality in project management, it's important to understand that quality refers to quality assurance. Project assurance is broader than quality assurance in that it spans the three areas that can impact your project (e.g., Business Environment, Project Framework, Project Execution).
Quality is the fitness for purpose or the degree of conformance of the outputs of a process or the process itself to requirements.. Quality control consists of inspection, measurement and testing to verify that the project outputs meet acceptance criteria defined during quality planning. Quality assurance and quality control (QA/QC) in project management is much misunderstood.
In addition to this, the quality assurance department looks for project best practices or improvements to processes that can be used throughout the organization. The importance of quality assurance project management increases with each release as new test cases are added to the test plan and test scenarios become more complex.
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